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California Department of Consumer Affairs Lawyers

Information about California Department of Consumer Affairs (DCA) Division of Investigation

The California Department of Consumer Affairs (DCA) is a consumer protection organization that licenses and oversees over 3.5 million licenses across 280 different categories. Almost every California professional licensing agency operates under the auspices of DCA. From the Board of Registered Nursing and the Medical Board of California to the Board of Accountancy and the Board of Pharmacy, the DCA has control over 40 professional and occupational licensing boards.

The Division of Investigation’s Background

The Department of Consumer Affairs’ Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. When licensing boards receive complaints or accusations of alleged misbehavior, they frequently submit them to the Department of Investigation (DOI) for investigation.

DOI investigators are sworn peace officers with the authority to make arrests and carry out warrants under BPC § 159.5, BPC § 160, and 830.3(a) PC. Former law enforcement detectives, computer forensics experts, internal affairs investigators, sex crime investigators, and medical investigators are among DOI’s experienced investigative professionals. They usually have years of interrogation, sting operations, and investigation experience.

Professional licensing fees and investigation cost reimbursements from disciplined licensees are used to pay the Division of Investigation. The DOI consists of two units as of July 1, 2014: the Investigation and Enforcement Unit (IEU) and the Health Quality Investigation Unit (HQIU). Both groups provide specialized investigative services to the DCA’s various boards, bureaus, and committees.

About The DCA Investigation and Enforcement Unit

The DCA Division of Investigation, Investigation and Enforcement Unit (IEU) is the department’s main unit, in charge of the majority of DCA investigations. For most DCA agencies, the IEU investigates allegations of malfeasance and complaints (except for certain medical licensees handled by HQIU). Investigators from the IEU employ a variety of investigation and intelligence gathering techniques, including:

Christine Twomey
Christine Twomey
2024-03-21
Just had my Divorce case settled 2 months ago after having a horrible experience with another firm. I couldn’t be happier with Claire Banks and Elizabeth Garvey with their outstanding professionalism in doing so with Spodek Law Group. Any time I needed questions answered they were always prompt in doing so with all my uncertainties after 30 yrs of marriage.I feel from the bottom of my heart you will NOT be disappointed with either one. Thanks a million.
Brendan huisman
Brendan huisman
2024-03-18
Alex Zhik contacted me almost immediately when I reached out to Spodek for a consultation and was able to effectively communicate the path forward/consequences of my legal issue. I immediately agreed to hire Alex for his services and did not regret my choice. He was able to cover my case in court (with 1 day notice) and not only was he able to push my case down, he carefully negotiated a dismissal of the charge altogether. I highly recommend Spodek, and more specifically, Alex Zhik for all of your legal issues. Thanks guys!
Guerline Menard
Guerline Menard
2024-03-18
Thanks again Spodek law firm, particularly Esq Claire Banks who stood right there with us up to the finish line. Attached photos taken right outside of the court building and the smile on our faces represented victory, a breath of fresh air and satisfaction. We are very happy that this is over and we can move on with our lives. Thanks Spodek law 🙏🏼🙏🏼🙏🏼🙏🏼🙌🏼❤️
Keisha Parris
Keisha Parris
2024-03-15
Believe every single review here about Alex Z!! From our initial consultation, it was evident that Alex possessed a profound understanding of criminal law and a fierce dedication to his clients rights. Throughout the entirety of my case, Alex exhibited unparalleled professionalism and unwavering commitment. What sets Alex apart is not only his legal expertise but also his genuine compassion for his clients. He took the time to thoroughly explain my case, alleviating any concerns I had along the way. His exact words were “I’m not worried about it”. His unwavering support and guidance were invaluable throughout the entire process. I am immensely grateful for Alex's exceptional legal representation and wholeheartedly recommend his services to anyone in need of a skilled criminal defense attorney. Alex Z is not just a lawyer; he is a beacon of hope for those navigating the complexities of the legal system. If you find yourself in need of a dedicated and competent legal advocate, look no further than Alex Z.
Taïko Beauty
Taïko Beauty
2024-03-15
I don’t know where to start, I can write a novel about this firm, but one thing I will say is that having my best interest was their main priority since the beginning of my case which was back in Winter 2019. Miss Claire Banks, one of the best Attorneys in the firm represented me very well and was very professional, respectful, and truthful. Not once did she leave me in the dark, in fact she presented all options and routes that could possibly be considered for my case and she reinsured me that no matter what I decided to do, her and the team will have my back and that’s exactly what happened. Not only will I be liberated from this case, also, I will enjoy my freedom and continue to be a mother to my first born son and will have no restrictions with accomplishing my goals in life. Now that’s what I call victory!! I thank the Lord, My mother, Claire, and the Spodek team for standing by me and fighting with me. Words can’t describe how grateful I am to have the opportunity to work with this team. I’m very satisfied, very pleased with their performance, their hard work, and their diligence. Thank you team!
Anthony Williams
Anthony Williams
2024-03-12
Hey, how you guys doing? Good afternoon my name is Anthony Williams I just want to give a great shout out to the team of. Spodek law group. It is such a honor to use them and to use their assistance through this whole case from start to finish. They did everything that they said they was gonna do and if it ever comes down to it, if I ever have to use them again, hands-down they will be the first law office at the top of my list, thank you guys so much. It was a pleasure having you guys by my side so if you guys ever need them, do not hesitate to pick up the phone and give them a call.
Loveth Okpedo
Loveth Okpedo
2024-03-12
Very professional, very transparent, over all a great experience
Bee L
Bee L
2024-02-28
Amazing experience with Spodek! Very professional lawyers who take your case seriously. They treated me with respect, were always available, and answered any and all questions. They were able to help me very successfully and removed a huge stress. Highly recommend.
divesh patel
divesh patel
2024-02-24
I can't recommend Alex Zhik and Spodek Law Firm highly enough for their exceptional legal representation and personal mentorship. From the moment I engaged their services in October 2022, Alex took the time to understand my case thoroughly and provided guidance every step of the way. Alex's dedication to my case went above and beyond my expectations. His expertise, attention to detail, and commitment to achieving the best possible outcome were evident throughout the entire process. He took the time to mentor me, ensuring I understood the legal complexities involved to make informed decisions. Alex is the kind of guy you would want to have a beer with and has made a meaningful impact on me. I also want to acknowledge Todd Spodek, the leader of the firm, who played a crucial role in my case. His leadership and support bolstered the efforts of Alex, and his involvement highlighted the firm's commitment to excellence. Thanks to Alex Zhik and Todd Spodek, I achieved the outcome I desired, and I am incredibly grateful for their professionalism, expertise, and genuine care. If you're in need of legal representation, look no further than this outstanding team.
  • Witness and suspect interviews
  • Conducting sting operations and undercover investigations
  • Subpoenaing relevant documents and executing search warrants
  • Conducting computer forensics investigation
  • Partnering with law enforcement agencies

The DCA Investigation and Enforcement Unit maintains field offices in Chatsworth, Fresno, Hayward, Lakewood, Ontario, Sacramento, and San Diego, as well as other locations around California. Some licensing authorities, such as the Board of Registered Nursing, include internal investigators and complaint resolution analysts who address less serious license suspension issues. These employees are usually not sworn peace officers. When conversing with investigators, it’s crucial to figure out who they work for and whether or not they’re sworn peace officers.

The DCA’s Health Quality Investigation Unit

The Medical Board of California, the Osteopathic Medical Board of California, the Physician Assistant Board, the Podiatric Medical Board of California, and the California Board of Psychology all have investigations handled by the DCA Division of Investigation, Health Quality Investigation Unit (HQIU). On July 1, 2014, the HQIU was established within the Division of Investigation. The Medical Board of California used investigators who were directly employed by the board prior to that date.

The HQIU investigates wrongdoing by physicians and other health-care licensees. From Sacramento to San Diego, HQIU has a total of 12 field offices. Investigators from the HQIU collaborate with Deputy Attorney Generals from the Department of Justice’s Health Quality Enforcement Section (HQE) to investigate and prosecute physician violations of the Medical Practice Act and other regulations.

It is critical to protect yourself if you have been contacted by an investigator or your board. Discipline, license revocation, and even criminal charges may result from investigations. Spodek Law Group can assist you in safeguarding your license and career at every stage, including assisting you in obtaining the best possible outcome from investigations.

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