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SNAP Charging Letter – What Not to Say to the USDA

SNAP benefits are issued to millions of US residents each year, and they come with strict laws. There are many laws in effect for both those who use SNAP benefits and those who accept them. If you are a store or business owner who accepts SNAP benefits, you might receive a SNAP charging letter in the mail at some point in your career accepting these benefits. A charging letter alleges there was a SNAP benefits misconduct report during a specific store visit. Perhaps you accepted SNAP benefits for a case of beer when a new employee was on the register and simply made a mistake. It might be a very valid charging letter or one that is completely startling to you.

When you receive a snap charging letter in the mail, you are going to experience several emotions that range from confusion to anger to fear. It’s normal, and you have a chance to respond to the charging letter with a letter of your own outlining what you believe happened, what you have to say, and what you want to do to rectify or dispute a situation. What to say in this letter is important, but it’s what not to say in this response that’s even more important to the outcome of this allegation.

Do Not Call the USDA

It’s easy to assume you should call the USDA right away and discuss the contents of your snap benefits letter so they know you didn’t do anything wrong. This is not the right thing to do. It’s imperative you do not pick up the phone and make this call right away. You must have an attorney read the letter and come up with a response for you. USDA agents are trained to ask questions that require answers that might come across as admissions of guilt. If you say even one thing that comes across as an admission of guilt, your business could be shut down immediately. Do not make this call without first discussing your case with an attorney.

Do Not Agree to “Off the Record” Conversations

These are not real conversations. Everything you say is being recorded, notated, and will be used against you. Do not agree to carry on a conversation if someone agrees to keep it off the record. They are not doing this, and you are incriminating yourself and your business. Keep all conversations on the record.

Do Not Place Blame

Do not take responsibility for anything, but do not go the route of blaming someone who works for you. You might think that telling the USDA that you hired a new employee who simply didn’t know that he was doing something wrong on the register is a good idea, but it’s not. The USDA doesn’t care if someone make a mistake. They want to know that it happened, and they will use your accusation against an employee as your confession. You might still see your business shut down.

Christine Twomey
Christine Twomey
2024-03-21
Just had my Divorce case settled 2 months ago after having a horrible experience with another firm. I couldn’t be happier with Claire Banks and Elizabeth Garvey with their outstanding professionalism in doing so with Spodek Law Group. Any time I needed questions answered they were always prompt in doing so with all my uncertainties after 30 yrs of marriage.I feel from the bottom of my heart you will NOT be disappointed with either one. Thanks a million.
Brendan huisman
Brendan huisman
2024-03-18
Alex Zhik contacted me almost immediately when I reached out to Spodek for a consultation and was able to effectively communicate the path forward/consequences of my legal issue. I immediately agreed to hire Alex for his services and did not regret my choice. He was able to cover my case in court (with 1 day notice) and not only was he able to push my case down, he carefully negotiated a dismissal of the charge altogether. I highly recommend Spodek, and more specifically, Alex Zhik for all of your legal issues. Thanks guys!
Guerline Menard
Guerline Menard
2024-03-18
Thanks again Spodek law firm, particularly Esq Claire Banks who stood right there with us up to the finish line. Attached photos taken right outside of the court building and the smile on our faces represented victory, a breath of fresh air and satisfaction. We are very happy that this is over and we can move on with our lives. Thanks Spodek law 🙏🏼🙏🏼🙏🏼🙏🏼🙌🏼❤️
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Keisha Parris
2024-03-15
Believe every single review here about Alex Z!! From our initial consultation, it was evident that Alex possessed a profound understanding of criminal law and a fierce dedication to his clients rights. Throughout the entirety of my case, Alex exhibited unparalleled professionalism and unwavering commitment. What sets Alex apart is not only his legal expertise but also his genuine compassion for his clients. He took the time to thoroughly explain my case, alleviating any concerns I had along the way. His exact words were “I’m not worried about it”. His unwavering support and guidance were invaluable throughout the entire process. I am immensely grateful for Alex's exceptional legal representation and wholeheartedly recommend his services to anyone in need of a skilled criminal defense attorney. Alex Z is not just a lawyer; he is a beacon of hope for those navigating the complexities of the legal system. If you find yourself in need of a dedicated and competent legal advocate, look no further than Alex Z.
Taïko Beauty
Taïko Beauty
2024-03-15
I don’t know where to start, I can write a novel about this firm, but one thing I will say is that having my best interest was their main priority since the beginning of my case which was back in Winter 2019. Miss Claire Banks, one of the best Attorneys in the firm represented me very well and was very professional, respectful, and truthful. Not once did she leave me in the dark, in fact she presented all options and routes that could possibly be considered for my case and she reinsured me that no matter what I decided to do, her and the team will have my back and that’s exactly what happened. Not only will I be liberated from this case, also, I will enjoy my freedom and continue to be a mother to my first born son and will have no restrictions with accomplishing my goals in life. Now that’s what I call victory!! I thank the Lord, My mother, Claire, and the Spodek team for standing by me and fighting with me. Words can’t describe how grateful I am to have the opportunity to work with this team. I’m very satisfied, very pleased with their performance, their hard work, and their diligence. Thank you team!
Anthony Williams
Anthony Williams
2024-03-12
Hey, how you guys doing? Good afternoon my name is Anthony Williams I just want to give a great shout out to the team of. Spodek law group. It is such a honor to use them and to use their assistance through this whole case from start to finish. They did everything that they said they was gonna do and if it ever comes down to it, if I ever have to use them again, hands-down they will be the first law office at the top of my list, thank you guys so much. It was a pleasure having you guys by my side so if you guys ever need them, do not hesitate to pick up the phone and give them a call.
Loveth Okpedo
Loveth Okpedo
2024-03-12
Very professional, very transparent, over all a great experience
Bee L
Bee L
2024-02-28
Amazing experience with Spodek! Very professional lawyers who take your case seriously. They treated me with respect, were always available, and answered any and all questions. They were able to help me very successfully and removed a huge stress. Highly recommend.
divesh patel
divesh patel
2024-02-24
I can't recommend Alex Zhik and Spodek Law Firm highly enough for their exceptional legal representation and personal mentorship. From the moment I engaged their services in October 2022, Alex took the time to understand my case thoroughly and provided guidance every step of the way. Alex's dedication to my case went above and beyond my expectations. His expertise, attention to detail, and commitment to achieving the best possible outcome were evident throughout the entire process. He took the time to mentor me, ensuring I understood the legal complexities involved to make informed decisions. Alex is the kind of guy you would want to have a beer with and has made a meaningful impact on me. I also want to acknowledge Todd Spodek, the leader of the firm, who played a crucial role in my case. His leadership and support bolstered the efforts of Alex, and his involvement highlighted the firm's commitment to excellence. Thanks to Alex Zhik and Todd Spodek, I achieved the outcome I desired, and I am incredibly grateful for their professionalism, expertise, and genuine care. If you're in need of legal representation, look no further than this outstanding team.

Do Not Admit Wrongdoing

Even saying something as simple as “We will definitely get to the bottom of this and figure out what happened on our end to see why this violation occurred,” when you speak to a SNAP agent. You must never allude to the possibility anything happened at your place of business. You must always respond with your belief that this is a mistake on their part and no wrongdoing occurred at your business. Never even accept the possibility wrongdoing occurred at your place of business.

When it comes to speaking to the USDA in response to a snap charging letter, denial is the way to go. Say nothing incriminating, and do not even entertain the idea something wrong happened at your place of business. Even better yet, do not speak to anyone without first consulting with your attorney and finding out what he or she believes you should do next.

SNAP Charging Letter-What Not to Say to the USDA

SNAP can be very beneficial for your retail business. Not only are you making it easier for your low-income customers to get the food that they need, but you can also generate more revenue for your own business. However, it is important for every retailer that accepts SNAP to follow the rules outlined by the United States Department of Agriculture.

If you violate any rules, then the USDA will send you a letter. The way that you respond to the letter will determine how the case goes forward.

How to Understand the Letter

If you are suspected of committing snap fraud, then you will be sent a letter. It will likely arrive via UPS overnight. The letter will have a list of the things that you have been accused of doing. Below is a list of some of the possible things that you can be charged with.

Benefits Trafficking

You can be accused of trafficking if you use SNAP benefits to get weapons, cash or drugs. It is important to note that this is not the same as using snap to buy ineligible food products. The penalties for using snap to buy drugs, cash and weapons will be a lot harsher.

Selling Ineligible Items

snap has outlined a list of purchases that people can make with their benefits. If you allow people to use their snap benefits to buy things that the USDA does not approve of, then your store can be accused of fraud. This includes things such as soap, hot sandwiches and cutlery.

Why The USDA Sent You This Letter

The reason that you have been sent this letter is because the USDA believes that you have been engaged in some type of fraud. The USDA loses money when people do not use snap benefits in the correct way. They try to punish retailers harshly in order to deter people from committing snap fraud.

What You Shouldn’t Do If You Are Sent a Letter From the USDA

Your first impulse may be to call the USDA if you have been sent a letter. However, you don’t want to do this. There is no such thing as a private conversation with the USDA. Everything is recorded and documented. They may also try to use what you say against you. In fact, the USDA agents have been trained to ask questions just so they can use the information you provide against you.

You should also avoid denying that the fraud actually occurred. This will not help you because the USDA will hire a team of investigators and can uncover the fraud. It is best for you to hire an attorney if you have been accused of snap fraud.

What You Will Need to Do Instead

It is important to note that you have to respond to the USDA within 10 days. You should hire an attorney before this 10-day period is up. The letter may give you the option of paying a monetary fine in order to avoid further punishment. However, if you fail to respond within 10 days, then you won’t be able to pay a fine to prevent additional punishment.

The USDA will have to be able to prove that you committed fraud. You can also use your own evidence to prove that fraud occurred. For example, you can prove that you and your employees followed all of the rules and regulations.

What Will Happen If You Have Had Prior Violations?

The punishment will likely be harsher if you have violations in the past. You don’t want to lie and say that you did not commit fraud in the past. You may be permanently disqualified from accepting snap benefits. You may also face jail time.

You definitely need an attorney if you have had multiple violations. Your attorney will be able to thoroughly examine the present and past violations.

Why You Need to Hire a snap Defense Attorney

The best thing that you can do in order to protect your legal rights is to hire an attorney. Your attorney will take a proactive approach. You will need to schedule a consultation with your attorney. The purpose of this consultation is for the attorney to discuss the specifics of your case and determine the best way to move forward.

You will also be able to ask your attorney questions about your case. You have the right to challenge the allegations that the USDA has made against you. The attorney cannot make any specific promises for you because everyone’s case is different. However, the attorney will try to protect your business and its revenue.

There have been thousands of retail businesses that have been forced to close due to snap violations. If you hire an attorney, then you will be much more likely to be able to keep your doors open.

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